Last updated: January 6, 2026
By accessing and using Jiva ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.
Jiva is an automation tool that helps Instagram creators automatically respond to comments with personalized direct messages and affiliate links.
Account Ownership: You must own or have authorization to manage the Instagram account you connect.
Content Compliance: All automated messages must comply with Instagram's community guidelines and terms of service.
Affiliate Disclosure: You are responsible for properly disclosing affiliate relationships in your communications.
Usage Limits: You agree not to abuse the service or violate rate limits imposed by Instagram or our platform.
Our service integrates with Instagram through their official APIs. By connecting your Instagram account, you authorize us to:
Note: We only access data necessary for providing our automation services and comply with Instagram's API permissions.
Your privacy is important to us. We collect and process data in accordance with our Privacy Policy:
You agree not to use the Service to:
We strive to provide continuous service but cannot guarantee 100% uptime. The service may be temporarily unavailable due to:
Either party may terminate this agreement at any time. Upon termination, your access to the service will be immediately revoked, and we will delete your data within 30 days unless required by law to retain it.
The service is provided "as is" without warranties of any kind. We do not guarantee that the service will meet your specific requirements or that it will be uninterrupted or error-free. Instagram automation carries inherent risks, and you use the service at your own risk.
In no event shall Jiva be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service. Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.
Our service relies on third-party platforms and services:
Important: Your use of these integrated services is subject to their respective terms of service. We are not responsible for changes to third-party services that may affect our functionality.
If you have questions about these Terms of Service, please contact us through our support form: