Cancellation

Cancel Subscription

We want you to be completely satisfied with Jiva. You can now cancel your subscription directly from your billing dashboard.

How to Cancel Your Subscription

Cancel directly from your billing dashboard

From Your Billing Dashboard

  1. Go to your Dashboard → Billing
  2. Scroll down to the "Cancel Subscription" section
  3. Click "Cancel Subscription" button
  4. Review the cancellation terms and confirm

If you prefer to speak with someone, you can also contact our support team for assistance.

What Happens When You Cancel

What happens when you cancel your subscription

Immediate Effects

Your subscription ends immediately. No new charges will be made.

Access Continues

You keep full access until the end of your current billing period.

Data Retention

Your campaigns and data are saved for 30 days in case you return.

Reactivation

You can reactivate your account anytime within 30 days.

Important Notes

• Your subscription will end immediately upon cancellation

• You retain full access until the end of your current billing period

• Your campaigns and data will be saved for 30 days in case you return

• You can reactivate your account anytime within 30 days of cancellation

• No cancellation fees or penalties

Need Help?

Our support team is here to help you with any questions about your subscription.